Payment Terms

Payment Methods

We accept payment in British Pounds (GBP) only.

We accept payment by all of the following leading credit and debit cards:

• Visa Credit
• Visa Debit
• Mastercard Credit
• Mastercard Debit
• Visa Electron
• Maestro
• JCB

Payments are processed online securely by WorldPay, a leading payment service provider.

All transactions are secure and encrypted, and we never store your credit card information. Please refer to our Privacy Policy.

Payment Process

Below is a summary of the various stages of payment processing using Worldpay.

1. At the checkout, the customer enters his/her payment details through the website.
2. Details of the purchase together with details from the card used to make the payment and the PIN are transferred to Worldpay.  Worldpay then identifies the relevant card used (i.e. Visa, MasterCard etc.) and sends these details to the bank or other institution that issued the card.  If the card details or the PIN cannot be verified, the payment is normally declined and you will be asked to use another type of payment for the purchase.
3. The bank that issued the card to make payment then verifies the cardholders identity, checks that the bank account has sufficient funds to pay for the goods and that the card hasn't been reported lost or stolen.  If all is in order, the issuing bank will authorise the payment and reserve those funds.  Once the payment transaction is complete, a follow-up instruction is sent to the bank by Worldpay to debit the funds.

Ordering On-Line and Security

The Worldpay payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data.  Their public web servers are certified by Thawte, a public Certificate Authority, to ensure that both the customer and I Adore Little Feet can have confidence that no third party can impersonate Worldpay to obtain confidential information fraudulently.

Details relating to a customer and their card transferred between the I Adore Little Feet website and Worldpay are encapsulated using Worldpay's own encrypted and digitally-signed protocol using methods to ensure that the information passed is secure and tamper-proof via SSL.

Any details between the customer and Worldpay is also encrypted to the maximum strength supported by the browser at I Adore Little Feet.

Ordering by Phone

We are currently unable to process any orders by telephone but hope to be able to do so in the future.

Confirmation of Your Order

After an order is placed, a confirmation email will be sent to the email address provided by you when processing your order.  The email will confirm that your order has been received and the item(s) you have purchased.  However, your order will only be accepted by us once your credit/debit card has been approved, the receiving address checked and the order item(s) has/have been retrieved.  Only then will the order be accepted and the item(s) shipped to you.  You will receive a separate email to confirm when your item(s) has been shipped.

Terms of Service

We reserve the right to refuse to process any order you place with us for any reason including (but not limited to) where we are unable to obtain authorisation from the issuer of your payment card.  In the event that we make a change to or cancel an order, we will notify you by sending an email to the address provided at the time the order was made.